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The goal of Bismarck Motor Company is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards. It is our mission to exceed our customers’ and employees’ expectations, and maintain their loyalty for a lifetime.
At Bismarck Motor Company, our philosophy is based on five areas that we believe are critical to business success.
These five areas are:
1. Guest Enthusiasm
2. Employee Satisfaction
3. Financial Performance
4. Market Effectiveness
5. Ongoing Improvement
Our philosophy holds that all 5 areas are of equal importance. However, in any planning or decision making, Guest Enthusiasm will always carry the most weight.
We believe these basic values bring success to our business and the personal lives of our employees.
The Value of Unconditional Dedication to Excellence
We believe there is no place for mediocrity and half-hearted efforts. We accept personal responsibility for overcoming obstacles and being the very best. We actively choose to excel in every aspect of our personal and professional lives.
The Value of Ongoing Improvement
We believe in not accepting the status quo, in constant improvement, and in the value of ongoing education in any from. We believe in providing opportunity for personal, professional and organizational growth within our company.
The Value of Being Good Community Citizens
We give willingly to and are actively involved in the support of our communicates, because they provide us our success.