Once again, Bismarck Motor Company has delivered outstanding customer service. We recently purchased a new vehicle that unfortunately had a bit of a quirky issue. It was nothing major, however it was a convenience feature that did not want to function. There was a bit of trouble diagnosing the issue, and the manufacturer had to get involved to troubleshoot. This process was fairly lengthy, but Dylan in the service department, not once was deterred from resolving the issue. He pushed through with perseverance, and determination to get resolution. I can’t speak highly enough of the gratitude we have for ... Read More

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Google - Oct 14, 2026

Once again, Bismarck Motor Company has delivered outstanding customer service. We recently purchased a new vehicle that unfortunately had a bit of a quirky issue. It was nothing major, however it was a convenience feature that did not want to function. There was a bit of trouble diagnosing the issue, and the manufacturer had to get involved to troubleshoot. This process was fairly lengthy, but Dylan in the service department, not once was deterred from resolving the issue. He pushed through with perseverance, and determination to get resolution. I can’t speak highly enough of the gratitude we have for a business like Bismarck Motor Company, they always seem to hold a high standard for customer satisfaction, and retention. Thanks again, Dylan and all BMC staff ! We will be customers for life.

This company back in May .. helped me into a small 90s Chevy pick up dump truck ... I kindly asked the salesman that since I was quite a ways away could you please be my eyes and ears he seemed trustful... So he carefully took some videos . Walked around the truck.. took a couple pictures here and there.. drove it up the parking lot... But he failed to mention that the underneath of the truck and it was completely visible standing on the ground beside it , at the bottom side and sides of the frame of the truck were 100% completely rusted.. ... Read More

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Google - Oct 13, 2026

This company back in May .. helped me into a small 90s Chevy pick up dump truck ... I kindly asked the salesman that since I was quite a ways away could you please be my eyes and ears he seemed trustful... So he carefully took some videos . Walked around the truck.. took a couple pictures here and there.. drove it up the parking lot... But he failed to mention that the underneath of the truck and it was completely visible standing on the ground beside it , at the bottom side and sides of the frame of the truck were 100% completely rusted.. must have been an Eastern North Dakota or Minnesota track.. it had a snow plow at one point on it and whoever had it just didn't take care of it So obviously BisMan Auto sales was very excited to get rid of it... So I trusted them bought the truck they had it transported to Billings Montana for me happily.. after receiving the truck I quickly realized the sorry condition this truck was in and actually should have never driven it in the condition it was in.. and I have pictures of the frame of the vehicle that is completely rusted through..... In a critical place.. that's called an unsafe vehicle.. and that is illegal ! Funny how I can't find my old review anymore. Which simply said the same truth... What comes around goes around BisMan.

Your team did excellent, Dayton and Corey were very professional, friendly and helpful. Thank you so much.

Wonderful team of people and very helpful when getting my cars from here!

Tony was excellent along with the rest of the staff.

Calm. Good people.

Nothing not to like. Good people, good selection of new and used vehicles, clean and comfortable facilities, good service and parts departments. We are now three time new vehicle customers, and one time used vehicle customer, and have enjoyed every minute. I think Bismarck Motor Company is the best dealership in the area, by far.

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Have tried calling Dylan in be service to schedule warranty work for 3 weeks and he doesn’t return calls. Every time I try to get through to someone else they just send me to voicemail. Pathetic customer service

I tried to buy a used vehicle in my community and a manager refused to make a deal. This would have been my very first purchase at this dealership. The salesman was professional and did a great job showing and getting me to want to buy the vehicle. Safety first, last and always is what I believe. The vehicle I wanted had many issues. All I asked was to meet me somewhere in the deal. So the van I would have bought and drove off in didn't happen. Remember in this current economy the business who makes a sale ... Read More

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Google - Aug 22, 2026

I tried to buy a used vehicle in my community and a manager refused to make a deal. This would have been my very first purchase at this dealership. The salesman was professional and did a great job showing and getting me to want to buy the vehicle. Safety first, last and always is what I believe. The vehicle I wanted had many issues. All I asked was to meet me somewhere in the deal. So the van I would have bought and drove off in didn't happen. Remember in this current economy the business who makes a sale and gets the money off the sale gets to stay in business. The manager made a comment as I was walking out the door that that made me feel very upset. I will never step foot or drive on any of the BMC lots. EVER!

I took my car in yesterday to have a recall completed and asked them to help me with with my homelink and they told me they don't have time you to do anything with that. They were really very rude. Then when I picked up my car all the settings on my radio were all messed up and I had to reset everything. The whole thing was a very bad experience. Will not go back there again except for necessary recalls.